My Optimum

Introducing the all-new My Optimum app 

Find what you need in the palm of your hand and manage your Optimum account right from your phone. With the My Optimum app you can: 

• WiFi Management and Internet Troubleshooting  

Get total control at your fingertips. Check your WiFi network, view or update your network name and password, examine network details, and troubleshoot internet issues. Find outage detection, helpful tips to optimize your speed and network. Plus, get updates and notifications regarding your Optimum account, reported outages, or bill reminders.

• Quick and Easy Bill Pay

Make sure bills get paid on time, every month with Auto Pay or make a quick and easy one-time payment at your convenience

• Optimize your Speed

Receive step-by-step instructions and visual cues for pairing, installing, and placement guidance during the installation of your WiFi extender. With real-time and specific feedback for the extender on your account on how to place it correctly, your experience will be seamless. 

• Personalize your Experience

Effortlessly manage your home Wi-Fi network and your devices—anytime, anywhere. Create a customized profile for each family member and organize devices by the people that use them most. Plus, monitor and track usage and screen time across all the devices in your home.