GO / Taxi app for Japan visit

・GO is most used Taxi App(Taxi booking app)in Japan

GO is Japan's No.1 App (cab app) with the most extensive service coverage, available in all 47 prefectures across Japan! Coverage extends to all major tourist areas, such as Hokkaido, Tokyo, Kyoto, Osaka, Fukuoka, and Okinawa.

80％ of time spent on Taxi Apps in Japan is on GO.

You can now sign up with a non-Japanese mobile number.

* Sourced from data.ai by Sensor Tower

- Number of taxi app downloads in Japan（iOS）

- Survey period: October 1, 2020 - Mar 31, 2026

- Among the top 5 taxi apps in Japan, GO has approximately 80% of the market share of total usage time.（Total of iOS and Android smartphone）

- Survey period: January 1, 2021 - Mar 31, 2026

*Actual app screen may differ.

・Travel around Japan easily with GO

Use GO to hail the nearest Taxi(cab) to get to your destination easily. No more having to stand on the side of the road waiting for one to go by!

- Go easy anywhere on time

- Stress-free Taxi(cab) experience

- Best Taxi(cab) type selection

・From hail to payment in one app by using GO

Do everything from hailing a Taxi(cab), to confirming your ride and paying your fare in the GO app, and go easy anywhere in Japan.

・GO PREMIUM: Request a large luxury van

With the GO app you can easily request a professional, highly-rated driver to pick you up in a luxury van with seating for up to six.

This service is available in major areas of Tokyo and Nagoya.

Visit the webpage below for details.

https://go.goinc.jp/en/premium

・Airport Flat-rate

Get flat-rate fares from a location you specify, such as your home, hotel, a train station or travel destination to select airports. With GO there is no need to make reservations in advance: you can take advantage of this flat-rate even if you want to hail a Taxi right away.

Currently available for: boarding from Tokyo - Haneda/ Narita Airport (Tokyo - Narita is only transfer to the airport).

・Pay your fare cashlessly with GO Pay while you ride

Pay for your fare automatically by adding your credit card in the app and choosing GO Pay in the Taxi. When you arrive at your destination just get out.

No more time wasted dealing with change or credit cards.

*Not available in all Taxis

・Advance Destination Setting

With this feature, you can hail a Taxi and set your destination ahead of time. This eliminates having to explain your destination to the driver, so there is no need to worry if you cannot communicate in Japanese.

・Confirmation Number

Give this number to the driver when your Taxi arrives, then get in. You no longer have to worry about finding your Taxi and being sure you are getting in the right one.

・Reservation Service: Reserve a Taxi for a specific date and time

Our Reservation Service automatically hails a Taxi for you on the date and time you specify. Reservations can be made from 15 minutes to 7 days in advance.

A service charge will apply in addition to the Taxi fare at the time of payment.

*While limited to certain urban areas, new areas being added all the time.

・Tipping Feature

Show your appreciation to your driver by giving them a tip. You can give tips at the end of the ride from the rating screen or from "Usage History / Receipt" in the GO app's menu.

*Tips are optional.

[Notes for using GO]

- If there are no available cars nearby, we may not be able to dispatch a car.

- In addition to fare and pickup fee, GO App charge will apply in some areas.

- Credit cards accepted: Visa / Mastercard / JCB / American Express / Diners Club

- Estimated arrival time is based on current conditions and these may change depending on traffic and other factors.

- Please note that the car request may be cancelled after it has been accepted due to traffic or other reasons.

- Location and push notification permission must be turned on when using this service.