(KeyMobile)

ABOUT THE APP

KeyMobile App – BRANCHLESS BANKING!

Keymobile provides a seamless, secure, and personalized banking experience right at your fingertips. It’s time to take control of your finances and unlock a world of possibilities.

Enjoy quick access to investments, and international transfers that make life easier.

How to Access the KeyMobile App

New Users:

To begin using the KeyMobile app, follow these steps:

• Download and install the KeyMobile app.

• Click on Register

• Enter your BVN, account number, and select a verification option.

• Provide the last six digits of your card.

• Enter the SMS OTP sent to your phone.

• Create a preferred username and password.

Existing Users:

If you are already a registered user, you can access the KeyMobile app using the following methods:

• Log in with your username.

• Enter your existing password to complete transactions, OR

• Utilize facial recognition OR

• Utilize fingerprint authentication for a seamless login experience.

Key Features of the KeyMobile App

Account and Card Services:

• Single-view of all your account balances and status.

• Access information on all cards linked to your account.

• Block your lost or stolen card.

• Retrieve and share historical transaction receipts.

Send Money:

• Transfer funds to your own account.

• Send money to Keystone accounts and all other banks.

• Transfer funds to phone numbers.

• Send money to multiple beneficiaries.

• Seamlessly make transfers to foreign accounts.

Pay Bills:

• Purchase airtime for yourself and others.

• Buy data packages for internet access.

• Settle your cable subscription payments.

• Pay utility bills.

Loan and Investment:

• Request a loan directly through the app.

• Book investment opportunities to grow your wealth.

Self-Service Options:

• Set transaction limits.

• Change and reset your transaction PIN for added security.

• Set up standing instructions for recurring transactions.

• Manage your list of beneficiaries effortlessly.

• Enrol for NQR for enhanced payment convenience.

Contact Us:

For any inquiries, requests, or dispute management, please use the following contact details:

Address: 1, Keystone Bank Crescent, V/I.

Email: [email protected]

Phone: 014485742 or 0700 2000 3000 or 070 4600 4000.