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The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
Éléments actuellement visibles sur la page publique de l’App Store d’Apple. Cette liste peut différer du catalogue complet App Store Connect.
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The app does not allow the remote agent to access any data stored on your device.
Réponses rapides basées sur les dernières données App Store observées.
Le dernier prix de téléchargement observé est de Free. Consultez le lien App Store officiel pour confirmer le prix actuel au moment du paiement.
La page publique d’Apple affiche actuellement 0 articles d’achat dans cette boutique. La liste publique peut être incomplète.
